What is the difference between Economy, Business and Enterprise tiers?
The Economy tier is meant for small business with basic order taking needs while the Business tier is meant for larger businesses with larger scaling sales teams. The Enterprise tier is meant for Enterprise businesses that want to personalize and customize Order Taker to their needs.
Do your costs include back-office integration?
Yes. Every Order Taker implementation involves our Professional Services and Implementation teams spending time with you to understand your business needs and designing the solution to best fit them. We integrate with many different back-office accounting systems and CRM’s and we will work with you to build a tight integration that gives you real-time data results.
What type of support can I get from Order Taker and how can I get it?
Besides Professional Services and Implementation assistance, Order Taker will provide you with hands-on training of their application from end-to-end at any time, as much as you need. We will also provide timely support with a turnaround time of 24 hours to get your issues addressed and responded to. We strive to make each and every customer happy and our Services are next to none!